My gold testing machine isn’t accurate. What should I do?

Category: Service & Warranty

We’re here to help! Try these:**

  1. Check sample: Test multiple areas & ensure consistent results.
  2. Scratch & align: Carefully scratch & align spot with camera crosshair.
  3. Check temperature: Verify machine & tube temps are within range (displayed).
  4. Power & earthing: Confirm clean voltage & proper earthing. If not, seek service.
  5. Cross-check: Compare sample at 3 labs for verification.
  6. Report issue: Register a complaint with Customer Care & include sample images.

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